Business Process Engineering

This textbook describes modern methods for developing enterprise-wide information systems. The "Architecture of Integrated Information Systems" (ARIS) is used as a framework for the development of business process models for industrial companies. For the processes of logistics, product development, information and co-ordination, the ARIS-architecture serves as a basis for a description from the functional, organizational, data and process viewpoint. The developed reference models can be used right away to support the introduction of new organizational concepts through the employment of new information processing techniques. Graphical illustrations are provided to enhance the reader's understanding of the material.