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Know Your Customer

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Know Your Customer

EnglishPaperback / softback
Woodruff, Robert B.
John Wiley & Sons Inc
EAN: 9781557865533
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Detailed information

Intended for business students and managers who want to become more customer-oriented, this book focuses on helping managers develop information skills for understanding customers' perceptions of value and satisfaction.
EAN 9781557865533
ISBN 1557865531
Binding Paperback / softback
Publisher John Wiley & Sons Inc
Publication date April 12, 1996
Pages 358
Language English
Dimensions 216 x 142 x 21
Country United States
Readership Professional & Scholarly
Authors Gardial, Sarah F.; Woodruff, Robert B.
Series Total Quality Management
Manufacturer information
The manufacturer's contact information is currently not available online, we are working intensively on the axle. If you need information, write us on [email protected], we will be happy to provide it.
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