IT Service Management basato su ITIL®  V3

IT Service Management basato su ITIL® V3

ItalianEbook
Bon, Jan
Van Haren Publishing
EAN: 9789087532857
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This Pocket Guide is a concise summary of ITIL® V 3. A quick, portable reference tool to this leading standard within the Service Management community. In addition the processes are listed separately in the second half of the book.
EAN 9789087532857
ISBN 9087532857
Binding Ebook
Publisher Van Haren Publishing
Publication date March 3, 2008
Pages 186
Language Italian
Authors Bon, Jan; Jong, Arjen; Kolthof, Axel; Pieper, Mike; Tjassing, Ruby; Veen, Annelies; Verheijen, Tieneke