Tools of Total Quality

Tools of Total Quality

AngličtinaMäkká väzbaTlač na objednávku
Lyonnet
Springer
EAN: 9789401053853
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Podrobné informácie

For a long time, quality has been one of industry's main preoccupations. It remains so today. There is some foundation for the statement that there is a 'quality crisis' in Europe, the methods traditionally used in our industries being unable to meet today's demands. Consequently it is essential to look for new directions in which to progress, taking account of the methods for achieving quality that have been developed in recent years. These methods impact on all parts of the industrial enterprise - marketing, manufacturing, research and development, after-sales services. All staff, administrative or technical, are involved. The present book describes the tools that can help anyone who is concerned with the concept of 'total quality'; it will also be a valuable educational aid for students reading for degrees or other qualifications in engineering. P. Lyonnet I General questions and concepts 1 INTRODUCTION: HOW CAN WE ACHIEVE TOTAL QUALITY? This book is concerned with the various techniques and methods of analysis that can be used to ensure total quality in a project. In this first chapter we show the costs that result from not achieving quality, so as to make clear how important a quality-assurance service is to any enterprise. We stress also the involvement of marketing, particularly in laying down specifications for reliability.
EAN 9789401053853
ISBN 9401053855
Typ produktu Mäkká väzba
Vydavateľ Springer
Dátum vydania 18. septembra 2012
Stránky 184
Jazyk English
Rozmery 235 x 155
Krajina Netherlands
Čitatelia Professional & Scholarly
Autori LYONNET
Ilustrácie VII, 184 p.
Edícia Softcover reprint of the original 1st ed. 1991